At Sea and Silver we are committed to protecting your privacy. Transparency with our customers is extremely important to us. We use all data responsibly and will never sell or pass on your details to any third parties for marketing purposes.
This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.seaandsilver.co.uk and offline, including any information you may provide through our site when you purchase a product or service, sign up to our newsletter or take part in a prize draw or competition.
Kate Arbon is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). This privacy policy explains how we use any personal information we collect about you when you use this website and how it is used. We will never sell or pass on your details to any third parties for marketing purposes.
What information do we collect about you?
Personal data means any information capable of identifying an individual. We collect information about you when you place an order for products or services or joining our mailing list.
Identity Data: may include your first name, maiden name, last name and any other relevant details.
Contact Data: may include your billing address, delivery address, email address and telephone numbers.
Financial Data: may include your payment details. Transaction Data: may include details about payments between us and other details of purchases made by you.
Usage Data: may include information about how you use our website, products and services. Website usage information is collected using cookies (please see below for further details).
Marketing and Communications Data: may include your preferences in receiving marketing communications from us. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions or giveaways.
How do we collect your personal data?
We collect data about you through a variety of different methods including:
Direct interactions: You may provide data by filling in forms on our site (or otherwise in person such as at an exhibition or craft event) or by communicating with us by post, phone, email or otherwise, including when you:
Order our products or services; Create an account on our site;
Subscribe to our mailing list, request resources or marketing be sent to you; Enter a competition, prize draw, promotion or survey; or by giving us feedback.
Automated technologies or interactions: We collect this data by using cookies, server logs and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies.
Technical Data from the following parties:
Analytics providers such as Google based outside the EU (further details on the 'Google Data' page);
Advertising networks, such as Facebook, based outside the EU; and
Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Paypal and SumUp based inside OR outside the EU.
How will we use the information about you?
We collect information about you to process your order. If you place an order with us we will only disclose your personal information to legitimate third parties in order to fulfil the order, for example courier or credit card companies. We will not disclose or sell any personally identifiable information to anyone else. The only exception to this would be for the investigation of fraud or to comply with any applicable law, regulation, legal action or government request.
Marketing: If you consent to joining the mailing list, we will email you about new collections, competitions, offers, giveaways, other products and services of ours that we think may be of interest to you. If you have consented to receive marketing, you may opt out at a later date by unsubscribing. You have a right at any time to stop us from contacting you for marketing purposes if you no longer wish to be contacted by us.
Cookies:
We use your information collected from the website to personalise your repeat visits to our website.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Access to your information and correction?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service if this is unfounded, repetitive or excessive. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Please let us know if at any time your personal information changes.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you: by email or write to us at the address on the contact page.
At Sea and Silver we are committed to protecting your privacy. Transparency with our customers is extremely important to us. We use all data responsibly and will never sell or pass on your details to any third parties for marketing purposes.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data. Privacy Policy